Last Updated: July 30, 2025
This Privacy Policy explains how mobiXapps® ("mobiXapps," "we," "us," or "our") collects, uses, shares, and protects information in connection with your use of our mobile applications and the website mobixappsholding.com (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our Services to you.
A. Information You Provide Directly:
When you create an account, use our apps, fill out forms, or interact with our customer support, you may provide us with the following personal data:
* Contact Information: Your full name, email address, and phone number.
* Account Credentials: Usernames and passwords.
* Demographic Information: Date of birth and location (e.g., city/country).
* User-Generated Content: Any content you upload, create, or submit within our apps (e.g., photos, text, settings).
* Customer Support Data: Information you provide when contacting our support team, including the content of your communications.
B. Information We Collect Automatically:
When you access and use our Services, we may automatically collect certain technical and usage information:
* Technical Data: Device ID, operating system, app version, mobile network information, IP address.
* Usage Data: Information about how you use our apps, such as features accessed, frequency of use, and duration of sessions.
* Cookies and Tracking Technologies: On mobixappsholding.com, we use essential and performance cookies.
* Essential Cookies: Necessary for the website to function properly (e.g., enabling navigation).
* Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously (e.g., which pages are most popular).
C. No Sensitive Personal Data:
We do not intentionally collect any sensitive personal data, such as information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning a person's sex life or sexual orientation.
2. How We Use Your Information and Our Legal Basis for Processing
We use the information we collect for various purposes related to providing, maintaining, and improving our Services. For users in the European Economic Area (EEA) and other regions with similar data protection laws, we rely on specific legal bases to process your personal data:
* To Provide and Maintain Our Services: This includes enabling core mobile app functionalities, managing your account, processing your requests, and ensuring the apps perform their intended functions.
* Legal Basis: Performance of a contract with you (e.g., to deliver the app functionalities you request).
* Customer Support: To provide assistance, respond to your inquiries, and resolve issues you may encounter.
* Legal Basis: Performance of a contract with you or our legitimate interests in providing effective user support.
* Improvement and Development; Analytics and Research: To understand how users interact with our Services, identify areas for improvement, develop new features and functionalities, analyze usage trends, and gather demographic insights.
* Legal Basis: Our legitimate interests in improving our Services, understanding our user base, and growing our business.
* Security and Fraud Prevention: To protect our Services and users from security threats, fraudulent activities, and unauthorized access.
* Legal Basis: Our legitimate interests in ensuring the security of our Services and for compliance with legal obligations where applicable.
* Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
* Legal Basis: Compliance with a legal obligation.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
* Service Providers: We may engage third-party companies and individuals to facilitate our Services, perform Service-related services (e.g., hosting, data analytics, customer support), or assist us in analyzing how our Services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This may include sharing emails and demographic data with analytics or marketing partners.
* Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
* Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.
* With Your Consent: We may share your information with your consent or at your direction.
We do not sell your personal data to third parties.
4. International Data Transfers
As mobiXapps® operates worldwide and serves a global user base, your personal data may be transferred to, stored in, and processed in countries outside of your country of residence, including countries where our service providers or analytics partners are located. These countries may have data protection laws different from those of your country of residence.
When we transfer your personal data internationally, we take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws. This may include relying on mechanisms such as Standard Contractual Clauses (SCCs) where required.
5. Data Security
We are committed to protecting the security of your personal data. We implement reasonable technical and organizational measures to safeguard your information, including the use of encryption and secure servers, to protect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will also implement a policy for deleting old, inactive data that is no longer necessary for our operations or legal obligations.
7. Your Data Protection Rights
While specific rights vary by jurisdiction (e.g., GDPR in Europe, CCPA/CPRA in California), we are committed to helping you understand and exercise your rights regarding your personal data. You may have the right to:
* Access: Request a copy of the personal data we hold about you.
* Correction/Rectification: Request that we correct any inaccurate or incomplete personal data.
* Deletion/Erasure: Request that we delete your personal data under certain conditions.
* Objection/Restriction: Object to or request the restriction of our processing of your personal data under certain conditions.
* Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.
8. Children's Privacy
Our Services are general audience mobile applications and are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Company Registration Number : 105300500266565 (CRIDN)